For current eServices users, if you notice the ‘Messages’ and ‘Forms’ tabs are grayed out, ask your practice’s eServices administrator to use the ‘Admin’ tab to edit your user profile and give you access to these functions. A practice’s eServices administrator can review Section 10.0 for help editing an individual user’s access.
Instructions for submitting first level appeals are found in Section 8.0 of the eServices User Manual found HERE
Using eServices for the submission of first level appeals saves time and money by avoiding postal time, and those submitted in this manner are reviewed more quickly by Palmetto.
