Here is some additional information regarding the use of telehealth (visits not in person) for visits.1. Phone calls used by social workers to arrange for placement of patient (for respite, GIP, long term move to new location), have always been “reportable” on hospice claims.2. Phone calls by social workers, or any other staff member to gain/provide information to update the plan of care in between visits are NOT “reportable” on hospice claims.For telehealth visits, please find the link below on what software/apps are allowed, and not allowed, to be used without a potential HIPPA violation.