DDE/PPTN User ID Annual Recertification Process with CGS.
If you are an active DDE/PPTN user and you do not receive an email by October 1, 2016, please contact the CGS EDI Helpdesk:
Each year, Medicare providers are required to certify their Direct Data Entry (DDE) and/or Professional Provider Telecommunication Network (PPTN) user access. If recertification information is not verified and returned timely as described below, your access will be terminated.
Beginning on September 21, 2016, CGS will email DDE/PPTN recertification notices to all active Part A, Part B and HHH DDE and PPTN ID recipients or the contact person. Emails will continue to be distributed over the next several weeks.
Recertification notices must be completed and faxed within three days of receipt of your email. The returned recertification notice must include any approved changes, an authorized signature and date. Note: Name changes are not allowed for DDE/PPTN user IDs.
Please do not respond directly to the email. CGS will only process recertification notices faxed to:
| Ohio Part A – 1.615.664.5945 | Kentucky Part A – 1.615.664.5943 |
| Ohio Part B – 1.615.664.5927 | Kentucky Part A – 1.615.664.5917 |
| Home Health & Hospice – 1.615.664.5947 |
If you are an active DDE/PPTN user and you do not receive an email by October 1, 2016, please contact the EDI Helpdesk:
| Part A – 1.866.590.6703, option 2 |
| Part B – 1.866.276.9558, option 2 |
| HHH – 1.877.220.6289, option 2 |
Failure to respond to the recertification notice may result in the termination of a DDE/PPTN user ID. If your ID is revoked and/or terminated, you will need to apply for a new ID by completing the Online Inquiry Service form. The normal processing time to receive a new user ID is 20 business days.
If you have any questions concerning the recertification process, please contact the CGS J15 EDI department.
Each year, Medicare providers are required to certify their Direct Data Entry (DDE) and/or Professional Provider Telecommunication Network (PPTN) user access. If recertification information is not verified and returned timely as described below, your access will be terminated.
Beginning on September 21, 2016, CGS will email DDE/PPTN recertification notices to all active Part A, Part B and HHH DDE and PPTN ID recipients or the contact person. Emails will continue to be distributed over the next several weeks.
Recertification notices must be completed and faxed within three days of receipt of your email. The returned recertification notice must include any approved changes, an authorized signature and date. Note: Name changes are not allowed for DDE/PPTN user IDs.
Please do not respond directly to the email. CGS will only process recertification notices faxed to:
| Ohio Part A – 1.615.664.5945 | Kentucky Part A – 1.615.664.5943 |
| Ohio Part B – 1.615.664.5927 | Kentucky Part A – 1.615.664.5917 |
| Home Health & Hospice – 1.615.664.5947 |
If you are an active DDE/PPTN user and you do not receive an email by October 1, 2016, please contact the EDI Helpdesk:
| Part A – 1.866.590.6703, option 2 |
| Part B – 1.866.276.9558, option 2 |
| HHH – 1.877.220.6289, option 2 |
Failure to respond to the recertification notice may result in the termination of a DDE/PPTN user ID. If your ID is revoked and/or terminated, you will need to apply for a new ID by completing the Online Inquiry Service form. The normal processing time to receive a new user ID is 20 business days.
If you have any questions concerning the recertification process, please contact the CGS J15 EDI department.